We know that you need more than just tax software to be successful.
You need a team that stands behind you, that you can count on when you need them. That’s where the uTax Support Team comes in.
With an average of 12 years experience per Team member, our bilingual reps are dedicated to resolving issues fast, so that you can get back to serving your clients. And it doesn’t stop there.
From the minute you choose to become a uTax partner, we start to work. We install your software, convert your data, help with bank enrollment, and get your staff trained so that you’re ready to get down to business when the IRS starts accepting returns.
Our Onboarding Team goes above and beyond to make sure you’re ready for the tax season. We’re dedicated to making the transition as smooth as possible. After all, a great software is no good unless it’s set up properly and you know how to use it.
Your Success is Our Success. That’s why we put so much effort into training our support reps to make sure they’re the best they can be. Our highly trained technicians are dedicated to our one-call resolution model, helping you to get back to your clients quickly.
Making sure you know how to use the uTax Software effectively is our primary goal. With our multitude of “Live” webinar trainings covering topics such as Software Features and Tax Law, to our Video Library where you can learn about the Document Manager, Remote Signature and more, the uTax Resource Center ensures you and your staff have the training you need.